Helpdesk Request Form

Help Desk Services

Fill Out A Work Request

Submit A Customer Service Survey

Help and Support

Disruption Status Info

Support Services

Students

Faculty/Staff

Services and Info

Computer Labs

Help Topics

E-mail, Blackboard and WebAdvisor

I.T. Home Page

	How Can We Help?

HELP DESK REQUEST INSTRUCTIONS: Please complete the form below so that we can rapidly address your problem or request. If you have an emergency situation, please call the Help Desk at 614-236-6508 in addition to completing this form. If you are unable to submit this form, e-mail the Help Desk directly at helpdesk@capital.edu.

Personal information

First and last name:
Student / Employee ID Number:
Department:
Primary Phone:
Capital E-mail:
Building:

Student
Faculty
Staff
Other / Non-Capital

Alternate Phone:
Alternate E-mail:
Room Number:

If this request is for another person, please fill out this information

First and last name
Student / Employee ID Number:
Department:
Primary Phone:
Capital E-mail:
Building:

Student
Faculty
Staff
Other / Non-Capital

Alternate Phone:
Alternate E-mail:
Room Number:

Quick request for new e-mail, Blackboard, or long distance code account

New e-mail and/or Blackboard account.
New voice mail account.

Attach to phone number:
Do not attach to a phone number

New long distance account charged to budget code:

Other problem or request

E-mail	Computer Hardware	Telephone
Blackboard	Computer Software	Voicemail
Portal/Web Advisor	Printer	Long Distance Code
Web Site Content	Network Connectivity	Other

Priority:

Due Date:

Please Note: I.T. will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.

Please describe in detail your question/problem:

Additional documentation (attach files from your computer)

Attachment 1:
Attachment 2:
Attachment 3:

Please take a moment to fill out a survey about your Help Desk experience.